Do you work for or manage an organization that provides social work? Are you looking for a way to streamline processes, improve communication, and automate repetitive tasks to free up your team and improve your ability to deliver services effectively to your clients? If so, you need to consider social work case management software. Not sure it works? There are plenty of case studies of software companies like Casebook that show the true potential of these innovative products.

Here is more information on social work case management software and examples of Casebook case studies to give you better insight into these tools. 

What is Social Work Case Management Software?

Social work case management software is a solution that helps human services professionals track information, communicate with team members, manage client cases, and deliver their services to clients more effectively. As Casebook case studies show, the best software solutions provide benefits such as easy appointment scheduling, document facilitation, automation of repetitive tasks, secure storage of and access to sensitive client data, and centralized database solutions. Most software options can be customized to your organization’s needs and can scale with your business as it grows. 

Case Studies That Showcase Innovation 

Casebook case studies clearly show how social work organizations benefit from their solutions. Here are some examples:

• United Way of El Paso. When this organization implemented Casebook, it saw a 50% increase in the number of clients served as well as 30% less time spent on reporting. The team was able to streamline their case management and tracking and analyze trends to improve access to critical services. 
• Lansing, Michigan police department. The first department in the state to embed social workers in a law enforcement agency, the Lansing PD leveraged Casebook’s cloud-based case management software to streamline processes and improve outcomes for the clients they provided services to. With the new software, the department was able to process more than 450 referrals in the first 10 months of implementation.
• Philadelphia Community Youth Court. Founded in 2012, the Philadelphia Community Youth Court aims to eradicate the school-to-prison pipeline by offering training for programs that allow youth to sanction their peers for school disciplinary offenses and minor delinquencies. Casebook case studies show that the software provided a 65% time savings in administrative areas, allowing them to focus on building their program.
• A Child’s Place. A healthy parenting program, this western Pennsylvania organization educates more than 500 families per year. With Casebook, they saw a 20% increase in client satisfaction and were able to grow their staff to a team of 24. The team relies heavily on the communication tools in the software and also utilize it to streamline case continuity. 

Casebook Case Studies: Proving Social Work Case Management Software Works 

Casebook case studies show that the software not only helps social work organizations increase their ability to deliver services to their clients, but it also helps them grow and communicate effectively. If you are looking for a solution for your organization that provides these benefits and more, reach out a software provider like Casebook for more detailed information on options.